What are the responsibilities and job description for the Customer Service Representative position at Qurate Retail, Inc.?
A company is looking for a Part-Time Customer Service Specialist to work from home in the Cincinnati area.Key ResponsibilitiesHandle a high volume of inbound customer inquiries and assist with orders and accountsOffer additional products during customer interactions and personalize the experienceConfirm refunds, take payments, place orders, and analyze account dataRequired Qualifications, Training, and EducationAbility to problem-solve and de-escalate unique situationsExperience working in a virtual environment with a structured scheduleCapability to navigate multiple systems and screens while assisting customersMust have a self-provided computer with Windows 10 or newer and a compatible headsetAvailable to work weekends, holidays, and additional hours as needed
