Operations Vendor Compliance Specialist

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

• To review daily vendor delivery performance, ensuring all issues of non-compliance are addressed.
• You will be a central contact for vendors, merchandising, and operations teams where all enquiries regarding compliance can be resolved.
• Ensure constructive vendor relationships are created through one-on-one sessions for vendors relating to compliance issues.
• Target all poorly performing vendors identified and take remedial steps to resolve problems.
• To ensure all rework is completed within the agreed timescales and all departments are notified.
• Facilitate a smooth process for Vendor onboarding for all Vendors with regards to compliance including appropriate operational teams.
• To ensure all reworks both internally and externally are completed promptly to meet ATS time lines to support both business and customer expectations and all stakeholders notified

• 3 years experience in a similar role
• 3 years of experience with of Microsoft Word and Excel
• 1 years experience interpreting data and using analytics to make inferences
• 1 years experience presenting to leadership and cross functional teams.

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