Warehouse Supervisor

Position Purpose:

Supervises the receiving, storing, packing, and shipping of merchandise or materials. Maintains stock records and schedules. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is required. Oversees quality service by following organization standards. Maintains safe and clean work environment by ensuring shelves, pallet area, and workstations are neat; clean shipping supply area; complying with procedures, rules, and regulations. Makes sure that Warehouse minimum Standards are fully met (WMS attached).

Responsible for Main tasks:

Equipment: Oversees the following:

• Conduct forklift driver evaluations
• Must have experience driving a sit down and stand-up power industrial truck.

Training

• Conduct Hazmat Material Training to warehouse staff.
• Conduct Forklift training
• Cargo Handling
• Contract temporary contracts if needed.
• Make sure that all unknown cargo is identified within 24 hours of arrival.
• Make sure the warehouse is organized and presentable.
• Make sure that all inspections required are conducted in a timely manner and in accordance with the request received.
• Make sure that photos are taken when required and that the same will reflect the needed information.
• Make sure all warehouse services are performed within the time frame requested by our internal or external customer.

Documentation Handling

• Make sure that all documentation is scanned in our system within the time frame stipulated in our WMR.
• Make sure that all documentation is properly marked in case of exceptions (SED is Required, DG Goods, Damage Cargo, No Documents).
• Make sure that the warehouse receipt is entered into the system at the time the driver checks in.
• Be able to produce needed reports when required via our operational system or via other software.
• Profit/Cost Center
• Be able to understand warehouse costs (segregation/personnel, supplies, photos).
• Optimize costs per segregation.
• Control warehouse supplies and inventory.
• Coordinate time of operation (opening and closing hours).
• Loadings
• Coordinate trucking with operational team (FCL, Groupages).
• Coordinate FCL Segregation with warehouse staff.
• Compliance
• Make sure that ID Check/SSI Cargo Acceptance Sheet is performed for all drivers and that the same is kept in file by date in accordance with TSA Regulation.
• Make sure drivers are properly signed up.
• Make sure all Temp works have gone through appropriate training in accordance to TSA regulation and also HAZ Training.
• Make sure that all Temp workers must have a visitors' badge in accordance with TSA regulation.
• Make sure all emails are replied to as per company policy.
• Be able to lodge claims in accordance to company policy for damage and loss cargo.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Required Skills and qualifications:

• High school diploma or GED required
• Knowledge of related computer applications
• Familiar with basic freight forwarding procedures
• At least four years of previous warehouse related experience preferred
• Ability to lift up to 50 pounds
• Basic Math skills
• Must be able to understand, follow orders, communicate, read and write English
• Perform duties that may be assigned by the Branch Manager
• Able to communicate efficiently with employees at all levels
• Must have experience and knowledge of Outlook, Fed Ex, UPS software • Forklift experience.
• Forklift experience and certification (on site certification available)
• Must be HAZ certified
• Must be able to pass TSA background check
• Must be available on weekends as needed
• Must have knowledge in ULD building

Benefits:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Birthday Off – Celebrate your special day with an extra day off on us.
• Sick Time – Take the time you need to recover and focus on your health.
• Long-Term and Short-Term Disability Insurance – Providing financial protection if you’re unable to work due to illness or injury.
• Pet Insurance – Coverage options to ensure your furry family members are taken care of.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Salary range: $55K-$70K