What are the responsibilities and job description for the Service Administrator position at R.K. Payne HVAC, Inc?
Overview
We are seeking a dedicated and detail-oriented Service Administrator to join our team. The ideal candidate will play a crucial role in ensuring smooth operations by providing exceptional customer support and managing various administrative tasks. This position requires strong organizational skills, excellent communication abilities, and a commitment to delivering top-notch service to both internal and external clients. Salary will be based on experience.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Maintain accurate records and files, ensuring all documentation is organized and up-to-date.
- Assist with calendar management, scheduling appointments,
- Support office management tasks, including ordering Parts and maintaining an organized work environment.
- Collaborate with team members to improve processes and enhance services.
Qualifications
- Proven experience in customer support or customer service roles.
- Excellent phone etiquette and communication skills.
- Experience with calendar management and office administration preferred.
- Ability to multitask effectively while maintaining attention to detail.
- Strong organizational skills with the capability to manage files efficiently.
- A proactive attitude towards problem-solving and improving service quality.
- Must have reliable transportation.
Join us as a Service Administrator where you will contribute significantly to our team's success while enhancing your professional skills in a supportive environment.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- King George, VA 22485 (Required)
Ability to Relocate:
- King George, VA 22485: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20