Account Manager

Are you ready to take your sales career to the next level? R&L Spring Company is seeking a dynamic and driven Industrial Account Manager to join our growing team in Lake Geneva, WI. If you’re passionate about building strong customer relationships, driving business growth, and making a meaningful impact in the manufacturing industry, we want to hear from you!

Why Join R&L Spring?

At R&L Spring Company, we’re not just a business; we’re a family. We pride ourselves on fostering a collaborative, supportive, and innovative workplace culture where every team member contributes to our success. As a leading manufacturer of industrial and medical springs, wire forms, and related products, we offer exceptional opportunities to grow your career while delivering quality solutions to our valued clients.

What You’ll Do:

Account Management
• Develop and execute strategic account plans to grow sales and deepen customer relationships across various market segments.
• Build strong partnerships by engaging with key decision-makers and influencers at all levels within assigned accounts.
• Manage all aspects of customer relationships, including pricing, capacity planning, demand forecasting, and issue resolution to ensure superior customer satisfaction.
• Track and report on sales activity, forecasts, market trends, and customer data using CRM tools to drive informed business decisions.

Sales Strategy and Market Expansion
• Utilize advanced sales techniques to present R&L Spring’s technical capabilities and value propositions.
• Leverage product and market knowledge to identify new business opportunities and grow our customer base.
• Deliver impactful presentations, product demonstrations, and onsite customer training sessions.
• Partner with internal teams, including engineering and customer service, to deliver tailored solutions that exceed client expectations.

Quotations and Contract Management
• Lead the quotation process in collaboration with the customer service team, ensuring accurate and timely responses.
• Review and manage sales contracts, ensuring compliance with terms and negotiating favorable renewals.
• Proactively monitor contract timelines to maximize opportunities and profitability.

Collaboration and Communication
• Cultivate positive working relationships across all departments and with external partners.
• Communicate effectively, clearly, and respectfully to drive alignment and achieve common goals.
• Demonstrate sound judgment and proactive problem-solving in a dynamic, fast-paced environment.

What You Bring:

Skills and Expertise
• Proven ability to build and nurture long-term customer relationships.
• Strong negotiation skills with a successful track record in B2B sales.
• Exceptional communication skills for delivering presentations, writing reports, and influencing stakeholders.
• Proficiency in ERP, CRM systems, and Microsoft Office applications.
• Strong technical aptitude, with knowledge of raw materials, manufacturing processes, and blueprint reading. Experience with spring design is a plus.
• Highly organized and self-disciplined with excellent problem-solving abilities.

Education and Experience
• Bachelor’s degree in business, engineering, or a related field—or equivalent work experience.
• A minimum of four years of direct sales or account management experience in a manufacturing environment.
• Certification in strategic selling is a plus.

Requirements
• Valid driver’s license and reliable transportation.
• Willingness to travel up to 20% of the time.

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health insurance, 401(k) & match, and paid time off.
• Professional development opportunities and continuous learning.
• A supportive, family-oriented work culture that values innovation and collaboration.

Join us at R&L Spring Company and become a key player in our growth story. If you’re ready to make an impact, apply today and take the next step in your career!