What are the responsibilities and job description for the Service Designer Job at Rêve Consulting in Minneapolis position at Rêve Consulting?
Join Rêve as a Service Designer
Rêve is a strategy and service innovation firm dedicated to helping people and organizations grow through bold, human-centered solutions. As a Certified B Corporation , we are committed to doing business as a force for good. We partner with some of the world's most interesting organizations to design services, experiences, and entirely new businesses that create lasting impact.
We believe our people are our greatest asset, and each new team member shapes our culture and business. We're headquartered in Minneapolis and transforming industries—such as healthcare, education, and financial services—both locally and nationally.
About the Role
We are seeking a talented Service Designer to join our dynamic team and lead the creation of innovative services and experiences that people love. You will bring a customer-first mindset, helping organizations understand their services from their customers' perspectives. In this role, you will lead discovery research, co-create new concepts, design prototypes, and present compelling narratives to our clients.
As an essential member of our client-facing teams, you'll collaborate with researchers, visual designers, and business strategists to deliver exceptional work. This role is based in Minneapolis and reports to the Director of Creative Service Design. Relocation support is available.
What You'll Do
1. Create a Deep Understanding of Human Needs
- Conduct primary qualitative research using traditional and cutting-edge methods
- Design and facilitate co-creation workshops
- Synthesize research insights into key deliverables, including personas, journey maps, and service blueprints
2. Develop and Test New Concepts
3. Craft Compelling Narratives
4. Grow Our Service Design Discipline
What We're Looking For
What We Offer
At Rêve, you'll have the opportunity to grow your career while contributing to work that makes a meaningful impact. Our benefits include :
21 days of annual paid time off to start
Our Mission
At Rêve, our mission is to help everyone dream with direction℠. We believe that the best ideas come from diverse perspectives and a culture of belonging. If you're ready to join a values-driven, innovative, and collaborative team, we'd love to hear from you. Apply today and help us shape what's next!