What are the responsibilities and job description for the Construction Assistant position at R1 Construction?
-Must be familiar with pulling permits
-Help run scheduling
-Booking appointments for different services
-Answering phones professionally
-Support show room if customers are coming in
-Calling leads and booking appointments
-CRM duties and responsibilities
-Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this has several key responsibilities. Some job duties and responsibilities include:
-Collecting and analyzing customer data
-Using CRM systems to manage relationships and book estimates and job starts
-Developing new ways to meet customers’ needs
-Handling customer complaints
-Overseeing the interactions between customers and key team members, such as Customer Service Representatives
-Creating and executing retention campaigns
-Developing marketing campaigns to attract new customers
-Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
Qualifications
- Strong customer service and clerical experience
- Get signatures on selections
- Keep book for subs COIs up to date
- Excellent organizational and time management skills
- Familiarity with multi-line phone systems and office management
- Bilingual candidates preferred
- Experience in data entry, filing, and calendar management
- Strong typing skills and attention to detail
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
Application Question(s):
- Do you have permitting experience and basic knowledge of construction processes.
Experience:
- same position: 2 years (Required)
Work Location: In person
Salary : $20 - $25