What are the responsibilities and job description for the Escape Room Game Host position at Rabbit Hole Recreation Services?
Rabbit Hole Recreation Services is looking for a Game Host. Our number one priority is guest enjoyment and we are seeking a friendly, fun-loving, and outgoing personality to add to our team! The ideal candidate has a love of escape rooms, or at least puzzles and games, is excited to offer a premium experience, and is passionate about people. Applicants should be detail oriented to ensure perfect room resets and timely clue delivery.
This position allows some schedule flexibility and requires evening and weekend hours, 20-30 hours a week. Evening shifts are Mon-Fri, 4-10pm.
Responsibilities and Duties
- Answer phone queries and complete over-the-phone bookings
- Quickly and accurately reset the escape rooms
- Greet customers upon arrival and ensure they are well cared for
- Provide customer orientation pre-game
- Closely monitor games for customer safety and assistance with puzzles
- Be prepared to provide clues quickly when appropriate
- Lead customers through a positive post-game debriefing
- Some basic cleaning
- Special projects as required, including work done on a ladder (i.e. room maintenance, new room construction, etc.)
- Additional passion projects such as puzzle design, event planning, community outreach, etc.
Qualifications and Skills
- Previous customer service experience a plus Enthusiastic and positive attitude
- Basic computer knowledge, ability to type quickly and accurately
- Ability to process credit card transactions
- Flexible schedule
- Willingness to work around holidays (we are closed for major holidays)
- Professional appearance
- Reliable transportation
Application Process
If you are interested in this position, please apply via really. Please include your schedule availability and desired number of hours per week. We look forward to hearing from you!
Job Type: Part-time
Pay: $15.32 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is your schedule availability for weekday evenings, weekends, weekdays? How many hours per week are you looking for?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15