ADRC Specialist

Salary : $26.40 - $36.96 Hourly

Location : WI 53177, WI

Job Type : FULL TIME

Job Number : 2024-141

Department : Human Services

Division : Health Services

Opening Date : 01 / 06 / 2025

Closing Date : 1 / 20 / 2025 11 : 59 PM Central

Division : Adult Services Division

Job Summary

Provide a central source of reliable and objective information about a broad range of programs and services for older adults and people with physical or developmental / intellectual disabilities. Help people understand and evaluate the various options available to them. Help people to find resources in the community and make informed decisions about long-term care, help people conserve their personal resources, maintain self-sufficiency and delay or prevent the need for potentially expensive long-term care. Provide assessment and enrollment counseling for publicly funded long-term care, including Family Care and IRIS.

Key Responsibilities

• Provide information and assistance including listening to the consumer, assessing his or her needs, and helping the consumer to connect with service providers or gain information to meet the identified needs.
• Provide options counseling and other services in-person in the person's residence or location of choice. This may include the ADRC Office.
• Shall be knowledgeable of community services such as, Medicaid, Medicare, Social Security, SSI, SSI-E, SSDI, FoodShare, Public Health Services, and Older Americans Act Services.
• Shall be knowledgeable about preventable causes of disability and institutionalization, shall be able to identify risk factors and refer individuals to appropriate prevention and early intervention services and programs.
• Shall be knowledgeable of the Department of Health Services Dementia Care Guiding Principles and how these principles are integrated into ADRC services.
• Shall be trained on and skilled in the use of the resource and client tracking databases, including how to search for services, retrieve information, and document customer contacts.
• Shall provide follow-up as required by policy and document follow-up contacts and activities.
• Provide counseling about the options available to meet long-term care needs and factors to consider in making long-term care decisions.
• Shall obtain and maintain Options Counseling State Certification.
• Shall obtain and maintain certification to administer the Long-Term Care Functional Screen.
• Provide information on rights, and complaint, grievance, and appeal processes.
• Provide short term case coordination to consumers identified in the ADRC short term case coordination policy
• Provide information on services available to residents wishing to relocate from a Nursing home, assisted living facility or other care setting.
• Assure that customers who request access to long-term care and indicate potential eligibility for publicly funded long-term care services are informed of, and assisted in accessing, these services.

Supervision Received

Receives supervision from the ADRC Director.

Qualifications

Qualifying work experience may be paid or unpaid and may include internships, field placements, and / or volunteer work.

Knowledge Skills & Abilities

This description has been prepared to assist in properly evaluating various classes of responsibilities, skills, working conditions, etc., present in the classification. It is intended to indicate the kinds of tasks and characteristic levels of work difficulty that will be required of positions that will be given this title. It is not intended as a complete list of specific duties and responsibilities, nor is it intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his / her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind and level of difficulty.

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Salary : $26 - $37