Demo

Quality Assurance Manager

RADcube
Boston, MA Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/18/2025

Primary Responsibilities

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  • Lead test strategy, balancing priorities such as test coverage, test quality, competing demands, and project schedule.
  • Track, measure, and report on progress identifying, writing, and executing tests, and resolving defects.
  • Identify systemic problems, inefficiencies, risks, and opportunities for improvement; work with functional leads and vendor to develop and implement plans to address.
  • Work with functional leads and with vendor to set overall testing approach for different functional areas.
  • Manage review of test scripts and witnessing of test execution by the vendor.
  • Plan, coordinate, and conduct ad hoc testing independently from the vendor in both the lab and the field.
  • Evaluate completeness of test coverage.
  • Collaborate with functional leads on implications of design changes to test scripts and implications of test findings to design.
  • Monitor progress of vendor's compliance with contractual requirements.
  • Evaluate ways to demonstrate compliance with a requirement.
  • Review certifications and test waiver requests.
  • Manage the compliance matrix, which tracks vendor progress toward meeting over 7,000 contractual requirements.
  • Notify stakeholders of updates to compliance matrix, coordinate their review of changes, and manage preparation of comments and their transmittal to vendor.
  • Manage defect handling, including reporting, prioritization, tracking, and validating resolution.
  • Provide written and verbal explanations of technical issues to non-technical stakeholders, clearly conveying information about impact to users and agency operations.
  • Work with vendor to track, communicate, and validate deployment of features and bug fixes to lab environment.
  • Hold vendor accountable for lab hardware and software availability.

Minimum Requirements

  • Five (5) years of experience in quality assurance, vendor management, and / or technology design / testing / implementation / operation.
  • Experience with developing, implementing and / or overseeing test plans and test reports.
  • Ability to understand, interpret, and apply rules, regulations, policies, procedures, contracts and technical requirements.
  • Effective organizational, analytical, time management, interpersonal and multi-tasking skills; attention to detail.
  • Experience using online collaboration and tracking tools (e.g. Slack, Asana, Basecamp, Jira, etc.)
  • The ability to work effectively with a diverse workforce.
  • Preferences

  • Strong knowledge of software QA methodologies, tools and processes.
  • Experience with software testing, including front-end, back-end and integrations.
  • Experience with quality assurance for specialized devices / hardware.
  • Experience working with the output of a development team who you do not directly supervise and cannot directly control.
  • Experience with performance and / or security testing.
  • Experience working in transportation, with a government agency, or with payment technology.
  • Experience with defining, writing and enforcing technical requirements.
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