What are the responsibilities and job description for the Technical writer/Senior Job at RADcube in Indianapolis position at RADcube?
Technical Writer / Senior
Type : Contract | Location : Indianapolis, Indiana
Roles and Responsibilities :
- Apply a structured training development and execution methodology and lead IT project training / learning-related activities with our business units, leveraging this methodology.
- Collaborate with INDOT IT, Communications, and Business Units to align on an enterprise IT system training RACI and strategy.
- Complete training needs assessments across multiple areas.
- Evaluate and ensure user readiness.
- Identify, analyze, and prepare risk mitigation tactics associated with training, in collaboration with the project manager(s) / PMO.
- Proactively identify and manage anticipated resistance.
- Create actionable training development and execution deliverables that support both the IT department and business end-users : (training plans, train-the-trainer SOP, user guides, system interface and architecture, and other technical documentation support in collaboration with IT system owners, etc.).
- Identify key stakeholder talent who play a role in the organization's commitment to sustained training best practices.
- Define and measure success metrics and monitor the success of training that is developed.
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