Pharmacy Technician

A Pharmacy Technician (Pharmacy Tech) works under the supervision of a licensed pharmacist to assist with dispensing medications, managing pharmacy operations, and providing customer service in a variety of healthcare settings. Their role is essential in ensuring that the pharmacy operates smoothly and that patients receive their medications accurately and safely.

Key Responsibilities:

1. Medication Dispensing:

• Assist pharmacists in filling prescriptions accurately by measuring, counting, and labeling medications.
• Prepare and package prescriptions for distribution to patients or healthcare providers.
• Verify the correct medication, dosage, and quantity before providing it to patients.

1. Patient Interaction:

• Provide customer service by answering phone calls, addressing patient inquiries, and directing patients to pharmacists for detailed consultations.
• Counsel patients on proper medication storage, usage, and potential side effects (under the supervision of a pharmacist).

1. Inventory Management:

• Monitor and maintain stock levels of medications and supplies.
• Order and receive medications from suppliers, ensuring that they are stored properly.
• Assist with inventory checks and manage expired or returned medications.

1. Medication Preparation:

• Prepare medications for dispensing, including compounding (if applicable) and labeling.
• Assist in the preparation of sterile products such as injections, IV medications, or other specialty treatments (in some settings).

1. Record Keeping:

• Maintain accurate records of prescriptions dispensed, medication orders, and patient profiles.
• Ensure that all records are compliant with legal and regulatory requirements.
• Document medication errors, incidents, and corrective actions.

1. Assist with Administrative Duties:

• Handle billing and processing insurance claims for prescriptions.
• Input and update patient data and prescription information in the pharmacy management system.
• Maintain clean and organized workstations.

1. Compliance and Safety:

• Adhere to pharmacy regulations, safety standards, and best practices to ensure patient safety.
• Follow protocols for handling controlled substances and other high-risk medications.
• Assist in ensuring a safe environment by following infection control and sanitation procedures.