What are the responsibilities and job description for the Safety and Security Manager position at Radial, Inc.?
Safety and Security Manager
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.
Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for a Safety and Security Manager. Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.
Role Summary:
The Regional Safety & Security Manager is a key leadership position reporting to the Director, Global Safety and Security. The position is responsible for the oversight, supervision and management of programs, corporate policies, environmental, health, safety, security and emergency response operations. In addition, the Regional Safety & Security Manager works in concert with the local leadership team to drive the Safety and Security Mission, Purpose & Measurable Success Criteria and takes the lead in accomplishing the Radial Safety & Security goals and objectives at his/her given location(s).
Responsibilities:
- Partner with the third-party Security vendor regarding the Safety & Security staff in their performance of security operations and environmental health and safety tasks while utilizing sound judgment in day-to-day execution.
- Regular interaction with senior and junior leadership within the Safety & Security organizational structure and client organization to ensure compliance with Safety & Security policies, identify anomalies, develop solutions and maintain clear lines of communications to relevant parties at all times.
- Ensure full compliance and uniformity to corporate policies and procedures, as well as meets or exceeds audits/regulations compliance with Federal, State, and local regulations.
- Serve as a conduit between local management and corporate Safety & Security senior leadership to maintain global policies in tandem with local site-specific considerations.
- Foster teamwork and inculcate a positive working environment to deliver the highest levels of customer service, professionalism and competency.
- Responsible for ensuring staff embody and exemplify Radial values and culture.
- Interfaces regularly with senior on-site leadership to ensure a proactive approach to accomplishing the safety and security of employees and assets. Partner with third-party Security vendor for scheduling and deployment of staff to ensure vacant positions are filled, full coverage of assigned post(s) are met, staff vacation and sick leave are tracked and managed; coordinate and seek approval for travel assignments as needed.
- Manage training requirements for staff, establish a mentor program to train junior leaders in positions of increased responsibility and when needed, manage out non-performing staff and recruit and hire replacements.
- Maintain situational awareness of natural and man-made events which could potentially compromise the safety and security of personnel, business operations and the critical infrastructure
- The Regional Safety & Security Manager at Radial will also acquire knowledge of Customer Support Centers, warehousing or Fulfillment Center activities, inventory control and general freight management, as with a working knowledge of Safety related standards and programs with regards to OSHA and power equipment.
- Partner with third-party Security vendor to evaluate the performance of staff, ensure mandatory, general and client-specific training is conducted and the highest level of competency maintained.
- Understand fundamental concepts of Business Continuity, Disaster Recovery, Emergency Response and the Incident Command system;
- Participate, lead and maintain local emergency action plans.
- Manage site level emergency programs including; maintaining required documentation and administration of Emergency Response and Building Evacuation Teams (ERT & BET) Establish working relationships with outside community stakeholders including law enforcement and local fire departments.
- Ensure the accurate reporting and recording of all incidents and issues, especially anomalies.
- Personally conduct (or delegate), the Safety & Security segment of New Hire Orientation in conjunction with Human Resources, to ensure each new employee understands their role in providing a safe and secure environment.
- Conduct safety inspections and audits to minimize workplace hazards.
- Understand and be able to implement OSHA required standards.
- Establish a relationship of trust with local Human Resources regarding safety aspects of client employees in addition to investigations and workplace violence prevention and education.
- Inventory and quality control of uniform standards, equipment, supplies and tools necessary to perform all required job functions.
- Where needed, travel will be required to support global operations and promote interoperability of functions
- Promote and lead implementation of the employee health and safety programs to ensure assigned locations conform to government safety and health regulations including the proper reporting of injuries, illness and safety hazards, while establishing the health and safety program locally. Liaise with client staff, participate in meetings and Partner with client representatives to ensure proper utilization and execution of contract security programs
- Provide budgetary inputs and assist the Head of Global Safety and Security in the efficient management of allocated site budget.
- Manage other vendor relationships and perform other duties and special project functions as assigned.
Qualifications:
- Bachelor’s Degree or equivalent
Travel:
- This position is not remote.
- Travel required 10%
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.