Warehouse Operations Systems Specialist

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.

The Wareshouse Operations System Specialist role will work closely with operations on creating, maintaining, and troubleshooting applications. These applications can range from Microsoft Excel, Smartsheet and Warehouse Management Systems. This role requires advanced knowledge of SQL / Database language and structure. This role is highly autonomous and will require the applicant to manage time and tasks independently. This role is also highly creative and will require the applicant to use critical thinking, problem solving and team building to deliver on projects and requests.
Responsibilities:

• Create SQL spreadsheets and databases using Excel, PowerBI, etc., Application Experience; Advanced knowledge of Microsoft Office (Excel, Access, PowerBI)
• Assist with user set up, password resets, location set up, and other warehousing needs.
• Assist IT and Maintenance with operational sorter issues involving trays, chutes, scanners, and system
• Point of contact for all WMS and WCS system issues and working with vendor to resolve
• Troubleshoot and resolve WMS operational system issues such as order issues, RF issues with picking or packing, and location issues
• Research RF and barcode issues to determine root cause of operational issues
• Create and update SOP’s when needed
• Assist in testing for system modifications and walk through the process operationally prior to install
• Document all system changes Audit item profiles and on hand inventory
• Perform special projects and client requests Analyze and research operational data when requested
• Any and all other duties assigned by supervisor or manager
• Follows all safety guidelines and performs in a safe and careful manner

Qualifications:

• Associate Degree or Certification in Application/Systems ( substituted for OTJ experience , preferably around databases and SQL knowledge Computer Skills- MS Office Suite Initiative
• Knowledge of department processes and SOPs systems acumen.
• Dependability – Follows instructions, responds to management direction
• Takes responsibility for own actions and keeps commitments
• Seeks increased responsibilities
• Asks for and offers help when needed
• Attendance/Punctuality - Observes time limits for breaks and lunches.
• Work does require overtime when needed.
• Motivation – Sets and achieves challenging goals.
• Attention to detail
• Must be able to hear and understand verbal instructions
• Must possess the capability to walk or stand for extended periods of time

Work Hours: This role is Onsite in Burlinghton, Monday-Friday (8 hour day shift) May start anytime between 7-9 am

Benefits:

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding.
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Want to join an organization with an inclusive work culture? No need to look any further. Apply now!