What are the responsibilities and job description for the Site Operational Quality Manager position at Radiall?
About Us
DISCOVER RADIALL
Since 1952, we have been designing and manufacturing cutting-edge technologies for some of the world's most demanding applications. From space exploration to communication to aviation, our international teams are working to create interconnect components that power the future. Our sites are located in different countries, including France, Italy, United States, China, Mexico and India. At the heart of our factories, we grow industrial know-how including molding, plating and component assembly. We are a community of more than 3,000 employees, rich in diversity, with a strong team spirit and open to all of those around us. Dare to be audacious, Make it Simple, Be genuine and Grow together are the 4 values guiding our actions every day. At Radiall, we have made a choice : "Creating Connections that Matter". This is expressed in our purpose, which invites us to work for a better world, through product offerings and programs that we have identified, and on which we can act.
We offer excellent employee affordable benefits with substantial employer contribution to costs - medical / dental, vision, 401k, paid time off, disability and life insurance, a generous bonus plan, and a friendly work environment. If you like lots of variety in your day to day work with outstanding reward, then Radiall is the place for you!
Your Mission
REALIZE YOUR TALENT
The Site Quality Manager reports to the Site Director / General Manager and maintains a strong functional reporting relationship to the Corporate Operational Quality Manager. The main functions of the role include ensuring the operational quality performance of the site to meet internal business requirements and external customer standards, as well as promoting a culture of high performance for all products and services.
- Defines and deploys quality control plans for all activities on site (i.e. control plans, quality assurance plan, visual management dashboards, etc.)
- Deploys, enforces and supports problem resolution methods, and supports teams in problem solving methodologies such as root cause analysis, 5 Whys, fishbone analysis, pareto charting, etc.
- Manages operational quality performance at the site and analyzes associated data to define action and improvement plans with stakeholders
- Supervises, leads and promotes the site Quality resources to carry out their mission
- Participates and contributes to performance reviews of the site activities (APU, R&D, others) and supports the activities by monitoring and controlling key metrics (COQ, NQC, ppm etc.)
- Contributes to the improvement of products and services by implementing best practices and improvement tools; leads steering meetings and quality projects within defined scope
- Collaborates with key internal personnel on customer audits and manages responses to non-conformances related to operational quality; oversees responses to critical customer complaints
- Manages plans for process / product audits and work station reviews
The Profile
KNOW THE REQUIREMENTS
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