System Administrator with Gainsight/Conga Experience

About Us

Radiant Digital delivers technology consulting and business solutions for commercial and government clients. Our flexible delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources. CMMI Maturity Level III and ISO 9001 – 2015 certified

System Administration, Licensing, & Documentation

Routine modifications of system architecture, and general governance of all Sales Operations and Sales technologies. Fulfilling license requirements for Sales and maintaining license counts.

Need Someone That Can Help Administer These Applications

Gainsight - Highly preferred

Gong

Ambition

Salesloft

LeanData

Reprise

Valuecore

Conga

Plauti

Zencraft

DocuSign

NICE CXone

NICE Nexidia

And maybe other applications that are may be integrated with Salesforce.

Responsibilities

• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.
• Install, maintain and administer computer networks and computer hardware, systems software, applications software, and all configurations.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Monitor the performance of computer systems and networks.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Ensure network performance.
• Add and remove network access.
• Maintain an inventory of parts for repair needs.
  
  

Basic Qualifications

• Strong technical acumen and experience architecting Sales Enablement and Customer Success tools and systems.
• Strong knowledge of industry trends for sales tools and database strategies.
• Ability to quickly identify root causes of problems and act on those problems in an effective and complete manner.
• General Knowledge of Google Suite (Sheets, Docs, & Slides), mandatory experience with Salesforce as a user, admin experience desirable.
• Need to be inquisitive and constantly wondering how we can make the sales cycle faster, more effective, and/or easier to complete.
• Must be able to work autonomously and make large business impacting decisions confidently. Subject matter expertise in a large variety of additional software applications as well as the business acumen required to apply them to business problems.
  
  

Preferred Qualifications

• Bachelor’s Degree Preferred
• Familiarity with the Agile framework.
• Overall understanding of SaaS business processes and experience in implementing solutions to gaps from a technical and/or project management perspective.
• This role Interacts regularly with Sales and Customer Success Directors, Associate Directors, and Enablement & Operations Leaders. Also interacts regularly with Marketing, Strategy, Legal, Finance, IT, Business Intelligence, Program Management and Sales Compensation leadership.
• Ability to see the big picture and potential risks of interaction between systems.
  
  

Education and experience: List degree required and/or preferred along with the number of years of related and total experience. List any certifications, licenses or other specialized requirements.

Education: Bachelor's Degree or better