What are the responsibilities and job description for the Operational Excellence Manager position at Radiant Express Car Wash?
Company Overview
Radiant Express Car Wash is committed to developing every team member and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within.
Our Culture
We take pride in fostering a positive and supportive work environment where our team members can grow and thrive. Our goal is to build strong relationships with our guests and deliver exceptional service at every interaction.
Job Description
The Express Wash General Manager is responsible for providing leadership to the team in order to promote guest experiences, operational excellence, and profitable sales. This individual will ensure all daily aspects of the car wash operation run smoothly and safely.
Responsibilities
- Manage a cohesive team in a fast-paced environment
- Build and maintain genuine relationships with our guests by delivering exceptional guest service and operational excellence at every interaction
- Hire, train, and develop team members
- Drive operational excellence in order to build profitable top-line sales
- Maintain safe and overall cleanliness and maintenance of the site; conduct audits
- Complete administrative tasks such as payroll, scheduling, deposits, supply ordering, and inventory
- Develop marketing plans and assist in growing new business in the community
- Follow all Radiant Express Car Wash company policies, safety procedures, and brand standards
- Complete RECW's Manager-in-training program
What We Offer
As an employee of Radiant Express Car Wash, you can expect:
- Weekly, competitive salary
- Industry-leading quarterly bonus potential
- Awesome, affordable healthcare benefits
- 401k plan including company match
- Vacation, PTO & Holiday pay
- Manager-in-training program - growth and career advancement
- Free, weekly car washes
- Employee Referral Program Rewards
