What are the responsibilities and job description for the Dispatcher/ Customer Service Rep position at Radiant Plumbing and Air Conditioning?
Bulldog Rooter: Ready to dive into an exciting career with the best in the business? Bulldog Rooter is Eastern WA and Northern ID's go-to plumbing powerhouse! Our top notch service is what makes Bulldog the ‘go to’ service company in the area. When you join us, you join the best! Don’t flush your career down the toilet! Apply today!
The Good Stuff:
- Medical, Dental & Vision Insurance
- Pet Insurance
- 401k with 4% company match
- PTO, Paid Holidays, Paid Wellness Time
- Employee Discounts
- Continuous education to further your development
What you need:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & Debrief Technicians
- Monitor performance of Service Technicians
- Service Titan Experience Preferred
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
- Ensuring the right technician is scheduled on the right service
- Maintain and update customer databases with complete and accurate information
Apply today and our in house recruiter will be in touch.
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