What are the responsibilities and job description for the Salon Support - Office Administration position at Radiant Waxing?
Overview
Join our Salon Support team!
Radiant Waxing is looking for a friendly, energetic Salon Support/Guest Services person to assist our 8 waxing salons from our Concord office. As the proud owner of Radiant Waxing in the Bay Area, I always say “we are only as good as our team!”. Everyone is appreciated and respected, valued and invested in.
Radiant Waxing has a strong culture based on values of creating both inner and outer beauty, collaboration, and purpose. We are dedicated to delivering a 5-star guest experience, and helping you to achieve personal and financial growth and success, while maintaining a kind and collaborative team dynamic.
Who we are looking for:
- Someone who is comfortable with and enjoys talking to guests over the phone
- An innate ability to make people feel comfortable, important, and welcome
- Energetic, professional and collaborative with the team
- Fast learner with a strong ability to manage multiple tasks with a clear understanding of priorities
- One who likes taking on new challenges and learning new skills
- Comfort/ confidence with computer systems
Responsibilities include:
- Answering phone calls & booking appointments in multiple salons
- Assisting guests with questions about their appointments and our services
- Rescheduling guests when waxologists call out, using both phone and texting
- Work directly with the owners and leadership team on special projects and some administrative functions
Benefits of working with Radiant Waxing:
- Competitive Pay: $17 with the expectation of quick and repeat raises/bonuses as you master tasks and prove your skills and dedication
- Predictable part time schedule with the opportunity to become full time as you learn and grow
- Ongoing training and support
- Health Care once working full time
- 401K
- Paid Vacation
PLEASE INCLUDE YOUR RESUME WHEN YOU APPLY.
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Salary : $17