What are the responsibilities and job description for the Customer Success Director position at RADIFI FEDERAL CREDIT UNION?
Director of Customer Success
The Director of Customer Success will be responsible for leading the Member Success team at RadiFi Federal Credit Union. The ideal candidate will have a proven track record of success in customer-facing roles, with excellent leadership and communication skills.
Key Responsibilities:
- Leading the Member Success team in achieving business objectives
- Developing and implementing strategies to improve member satisfaction
- Overseeing the development and delivery of training programs
- Collaborating with cross-functional teams to drive business growth
