What are the responsibilities and job description for the Night Auditor position at Radisson Hotel Hauppauge?
About us
Radisson Hotel Hauppauge is a premier hotel located in Hauppauge, New York. As a part of the esteemed Radisson Hotel Group, we are committed to delivering exceptional hospitality experiences to our guests. With our contemporary design, upscale amenities, and dedicated team, we strive to create an atmosphere of comfort and relaxation for both business and leisure travelers.
Our prime location in Hauppauge offers convenient access to major attractions, corporate offices, and the vibrant city life of New York. Whether our guests are visiting for a business conference, a family vacation, or a romantic getaway, our hotel provides the perfect blend of modern convenience and personalized service.
At Radisson Hotel Hauppauge, we prioritize guest satisfaction above all else. Our dedicated team of professionals is passionate about delivering top-notch customer service and ensuring that every guest's stay is memorable. From the moment guests step into our hotel, they are greeted by our friendly and attentive staff, ready to cater to their every need.
Join us at Radisson Hotel Hauppauge, where our commitment to exceptional service, elegant accommodations, and memorable experiences sets us apart. Whether our guests are traveling for business or pleasure, we strive to create an environment where they feel welcomed, valued, and cared for. Experience the Radisson difference at Radisson Hotel Hauppauge.
Radisson Hotel Hauppauge is looking for a NIGHT AUDITOR to join our team!
What We Offer*:
- Paid time off
- Paid Holidays
- 401K with employer matching
- Health, dental, vision, life and disability insurance
- Referral bonuses
- Employee discounts
- Team building activities
- And so much more!
* full benefits available after 90 days
Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality environment.
- Exceptional interpersonal skills with the ability to communicate effectively and professionally with guests and team members.
- Strong problem-solving abilities and the capacity to handle guest complaints and inquiries with tact and diplomacy.
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively in a busy environment.
- Proficient in computer operations and familiar with hotel management systems (e.g., property management software); Experience with Opera preferred.
- Strong attention to detail and accuracy in handling guest reservations and financial transactions.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional certification in hospitality or tourism is a plus.
MAIN DUTIES:
- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Maintain regular attendance in compliance with the hotel standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations.
- Check guests in and out.
- Take reservations.
- Give wake-up calls.
- Balance number of rooms and revenue.
- Prepare necessary reports.
- Print daily payroll reports.
- Balance Front Desk and Food & Beverage Cashier's work.
- Balance credit cards.
- Make credit card deposits.
Marginal:
- Copy and distribute reports
- Distribute daily payroll reports.
- Handle special guest requests.
- Other duties as required.
ALL HOTEL EMPLOYEES ARE SPECIAL SAFETY AND SECURITY AGENTS AND, WHENEVER POSSIBLE, ARE TO REPORT OR CORRECT ANY SAFETY OR SECURITY DEFICIENCIES. THEY ARE TO BE CONSTANTLY ON THE ALERT FOR ANY UNSAFE OR UNSECURED AREAS WHICH MAY THREATEN THE WELL BEING OF GUESTS OR FELLOW EMPLOYEES OR THE MAINTENANCE AND SECURITY OF THE HOTEL PROPERTY AND REACT ACCORDINGLY.
THIS HOTEL FUNCTIONS 7 DAYS A WEEK, 24 HOURS A DAY. ALL EMPLOYEES MUST REALIZE THAT WE SCHEDULE AS BUSINESS DICTATES.
Job Types: Full-time, Part-time, Temporary
Pay: $16.00 - $20.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Night shift
Application Question(s):
- Have you been a night auditor before?
Work Location: In person
Salary : $16 - $20
