What are the responsibilities and job description for the Hotel General Manager position at Radisson Panama City Beach?
The Hotel General Manager is responsible for the overall success of two By the Sea Resorts hotels. They oversee all aspects of the hotels' operations, including guest services, food and beverage, housekeeping, maintenance, sales, and marketing. The Hotel General Manager must be a strategic thinker with a strong track record of success in the hospitality industry. They must be able to manage staff effectively, resolve problems quickly and efficiently, and provide excellent customer service.
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Responsibilities
- Oversee all aspects of the operations of two By the Sea Resorts hotels, including guest services, food and beverage, housekeeping, maintenance, and sales
- Develop and implement the hotels' overall business strategies
- Manage hotel staff and ensure that they are meeting all hotel standards
- Schedule shifts and assign tasks
- Train new staff members
- Inspect hotel facilities and ensure that they are clean and well-maintained
- Resolve guest complaints and issues
- Order and maintain inventory of supplies and equipment
- Develop and implement new hotel procedures and policies
- Stay up-to-date on industry trends and best practices
- Represent the hotels at industry events and trade shows
- Participate in the development of the hotels' annual budgets
Qualifications
- Bachelor's degree in hospitality management or a related field (preferred)
- 5 years of experience in a hotel management role, including at least 5 years in a general manager role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to resolve problems quickly and efficiently
- Knowledge of all aspects of hotel operations and procedures
- Ability to work independently and as part of a team
By The Sea Resorts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.