What are the responsibilities and job description for the Sales/Customer Service Associate ~ Wholesale Apparel Showroom position at RAE SHOWROOM?
Sales & Customer Service Associate opportunity in a fun, fashionable fast paced wholesale Apparel Showroom located in DT Vancouver.
We are a wholesale (not to the public) sales operation working directly with women's clothing boutique retailers across multiple contemporary apparel brands from all over the world. Our role is to introduce & sell new seasonal women's apparel collections to our retailers each season thru marketing, in~store appointments, and attending trade shows.
If you are a people person with an enthusiastic personality and taste for fashion, this would be a great opportunity to learn all about the wholesale apparel industry. We get to work with amazing women's clothing products that haven't hit the market yet.
MUST HAVE
Sales, Customer Service, and some Social Media experience
Great knowledge and currently using Canvas, Google Docs, Microsoft Suite, and Adobe Creative Suite
Excellent written and oral communication skills with a focus on email and phone outreach
Must be VERY comfortable talking with people ~ in person and on the phone
Problem solving skills/know how
Handling multiple tasks simultaneously
Project orientated with a desire to complete tasks accurately
Able to make calls to set up appointments with clients and general customer service tasks.
Able to learn new industry specific programs/processes
Ability to meet deadlines efficiently and effectively
Must be organized, fast learner, and able to work quickly with accuracy
Social Media knowledge needed
Must have interest in fashion with a fashionable presence
College Education ~ a plus ~ great next step for a Fashion Merchandising/Marketing Degree
Out of town travel periodically to visit stores and attend trade shows
$24 starting based on experience with potential to grow.
Summary
As a Sales/Customer Service Associate in our Wholesale Apparel Showroom, you will be instrumental in delivering outstanding customer experiences and driving sales. Your core skills in wholesale sales, customer service, and effective communication will enable you to assist customers with their needs while managing order taking efficiently. With premium skills in merchandising and social media management, you will also contribute to showcasing our products creatively. Your ability to work with tools like Canvas, Google Docs and Microsoft Office will support our marketing efforts, making you a vital part of our small team in the fashion industry.
Responsibilities
- Provide exceptional customer service by assisting clients in the showroom and addressing inquiries about products.
- Process sales orders accurately using Industry specific platforms
- Manage samples coming in and going out before/after seasonal shows
- Utilize marketing tools, including social media and Google Docs, to promote products effectively.
- Demonstrate strong communication skills to foster positive relationships with existing and new customers and colleagues.
- Willingness to prospect new accounts thru market research and email
- Must be willing to do some traveling
Job Types: Full-time, Part-time
Pay: From $24.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $24