What are the responsibilities and job description for the Intake Specialist position at Rafi Law Group?
Join our dynamic team and be part of an exciting journey!
Our newly renovated office building offers a modern, vibrant environment where passionate people can thrive and make an impact. We are looking for motivated individuals eager to contribute to the growth of the company and help shape our future!
INTAKE SPECIALISTS
- Interpersonal and Professional Communication Skills
- Knowledge of Personal Injury Practice Area
- Organizational and Time Management Skills
- Attention to Detail in High Volume, Fast Paced Environment
JOB SUMMARY
Intake Specialists provide support to clients during their time of need and assist the firm with retention of clients. This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have personal injury experience, be multi-task oriented and able to work in a fast-paced environment while providing quality service under the supervision of an Arizona Attorney.
JOB REQUIREMENTS
- Minimum of 1 year experience in Personal Injury
- Knowledge of MS Office
- Excellent Written and Verbal Communication Skills
- Excellent Organizational and Time Management Skills
- Strong Attention to Detail
- Ability to multitask in high volume setting while maintaining efficiency
- Bilingual (English/Spanish) is required
- Weekend and after-hours schedule availability (rotational; not consistent)
JOB RESPONSIBILITIES
- Establish professional relationships with clients
- Gather required new case information for Attorneys
- Handle high volume of incoming calls and walk-in clients
- Determine potential new case qualifications
- Schedule same-day appointments for potential new clients
- Create client files in Filevine
- Upload relevant documentation in Filevine
- Schedule clients with medical providers with Attorney
- Retain new clients for personal injury cases
* MUST DRESS IN PROFESSIONAL ATTIRE DAILY*
At our core, we foster a welcoming, family-like culture that values collaboration, support, and professional growth. If you're looking for a place where your ideas are heard, your contributions are celebrated, and you can grow alongside a dedicated team, this is the perfect opportunity for you!
Rafi Law Group is a well-established and successful Personal Injury Law Firm!
Our entire team is committed to providing the best representation possible for injured clients. Rafi Law Group strives to provide a positive and professional environment allowing for growth opportunities within the personal injury field.
Join our dynamic team and be part of an exciting journey!
Job Type: Full-time
Pay: From $47,480.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $47,480
