What are the responsibilities and job description for the Surveillance Agent position at Rain Rock Casino?
Position Description
Title: Surveillance Agent
Reports to: Surveillance Agent
Location: Yreka, CA
Salary: $20.00 - $25.00 per hour, (DOE)
Classification: Part Time, Regular, Non-Exempt, Non-Entry Level
Summary:
This position will ensure adherence with all regulatory requirements through observation via the surveillance CCTV System.
Responsibilities:
- Observe and report on all areas under surveillance.
- Assure compliance with internal control standards.
- Assure compliance with N.I.G.C. standards and Gaming Commission regulations.
- Identify cheating activities, undesirables, pilferage and embezzlement.
- Report and properly document all infractions and or criminal activity immediately to Shift Lead.
- Observe, report, and record Casino activity through the utilization of CCTV equipment.
- Perform special functions as assigned by the Shift Lead or Surveillance Manager.
- Good public relations skills; professional appearance and demeanor.
- Communicate effectively both orally and in writing.
- Shall be polite and maintain a priority system in accepting other position related job duties as assigned.
WORKING CONDITIONS & ENVIRONMENT
- While performing the duties of this job the Team Member is occasionally exposed to moving mechanical parts.
- The noise level in the work environment is usually loud.
- Must be available to work in a smoke-filled environment.
- Must be able to work all shifts, weekends, holidays & special events as needed.
- While performing to the duties of this job, the Team Member is frequently required to stand, walk, sit, kneel, use hand to finger, handle or feel, reach with arms, climb or balance, stoop, crouch, or crawl and talk or hear.
- The Team Member must occasionally lift and or move up to 50 pounds.
- Specific vision abilities required by this job include but not limited to close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.
- Ability to solve practical problems and dal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to read, analyze and interpret general business periodicals, professional journals or governmental regulations.
- Ability to write reports business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from groups or managers, customers and the general public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Salary : $20 - $25
