What are the responsibilities and job description for the Blossom Bar Department Manager - (Organic Juice and Smoothie Bar Manager) position at Rainbow Blossom?
Job Description
Job Description
The Blossom Bar Department Manager oversees all operations of the Blossom Bar within Rainbow Blossom. The Blossom Bar Department Manager will be responsible for ensuring the smooth operation of the Blossom Bar, including processing customer orders, training, supply ordering, scheduling, open communication with the management within the store and excellent customer service. The Blossom Bar Department Manager will be responsible for employee management within the Blossom Bar department, including interviewing, hiring, and terminating Team Members, as well as holding Team Member accountable to expectations.
This position reports directly to the Food Service Manager. This is a full-time position, not to exceed 40 hours each week.
Requirements
- Experience with Microsoft Office, including Word, Excel, and Outlook
- 1 years' experience in food handling
- 1 years' experience in customer service
- Must have a Food Service Manager Certification completed within 90 days of hire
- Lift up to 20 pounds often and 50 pounds rarely
Be able to stand and walk for extended periods of time, to sit and squat or kneel occasionally, and to climb rarely
Be able to work indoors in a climate-controlled environment, i.e. walk-in cooler and / or freezer.
Desired Skills
Maintain a positive attitude and the highest levels of professionalism.
Must be able to provide the highest level of customer service to our customers, going above and beyond to take care of their needs.
Maintain a clean and organized workspace, utilizing a "clean as you go" attitude, to ensure an inviting bar / station both in front and behind the counter.
Responsibilities
Resolve customer and staff questions, complaints, or concerns in a manner that ensures satisfaction and resolution.
Handle employee hiring and termination processes as needed, ensuring adherence to company policies and procedures.
This list of job responsibilities is considered a general outline of the position. This position is expected to do whatever it takes to get the job done to ensure the successful operation of the Blossom Bar.