What are the responsibilities and job description for the Restoration Project Manager position at Rainbow Restoration SPV LLC?
Responsive recruiter
Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!
As a restoration technician, you are a key team member responsible for the restoration of carpets, upholstery and draperies that have been damaged by water, smoke, fire, debris or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.
Position Summary / Purpose
Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company's contractual obligations through the timely and profitable delivery of restoration services.
Facilitate the timely and profitable delivery of all services required to rapidly return customer's property to pre-loss condition, minimizing repairs, and downtime following property damage.
Primary Duties and Responsibilities
- Meet or exceed established targets for responding to and completing estimates on losses
- Maintain strategic relationships with vendors and subcontractors
- Meet or exceed profitability targets on managed projects
- Plan and execute projects to completion
- Obtain written contracts and payment terms for projects
- Maintain efficient and accurate flow of production paperwork from the job site to administration
- Coordinate resource planning of technicians, laborers, and subcontractors with scheduler
- Track equipment used on company jobs
- Maintain market leadership through continuous implementation of state-of-the-art technology as it pertains to the delivery of our services
- Coordinate estimates from subcontractors
- Write job estimates
- Order materials required for projects and coordinate delivery to job site
- Maintain effective communication with customers and all involved parties - including third-party owners, building engineers, property managers, tenants, etc.
- Perform property inspections and complete reports
Additional Duties and Responsibilities
Decision Rights and Authority
Working Relationships and Scope
Performance Competencies
Qualifications - Knowledge, Skills, and Abilities
High school diploma (or GED) plus three (3) to five (5) years of experience managing construction or restoration projects and supervising crews. Associate (2 year) degree or bachelor's (4 year) degree in business or construction management preferred. Advanced knowledge of building construction, remodeling, or restoration. Understands the relationship between direct labor and profitability.
Understanding of financial reports : Profit & Loss, Balance Sheet, Cash Flow, and budgeting. Ability to review completed job costing, assess performance, and identify areas for improvement.
Proficient technical skills, experience, and certification in the areas of service the company provides.
Adequate math skills - Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.
Wins by creating advocates, not enemies, when negotiating.
Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel. Experience with Xactimate software is a plus.
Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely response.
None required for this position.
Physical Demands
The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.
Working Conditions
Benefits : Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Compensation : $35,000 -$50,000
At Rainbow Restoration®, we're here to help families rebuild their lives when disaster strikes by turning damaged properties back into safe, comfortable homes. Our independently owned and operated franchises are looking for dedicated, motivated professionals who are ready to make a real difference. If you're looking for a career where your skills are valued and your work has a lasting impact on people's lives, then we'd love to meet you. At Rainbow Restoration®, we're more than just a team - we're a family with a mission to restore and protect what matters most. Ready to answer the call? Join us and be part of something meaningful.
Notice
Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC ("Franchisor") nor its affiliates have the power to : (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and / or joint employer for : (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Salary : $35,000 - $50,000
