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Customer Service Representative

Raindrop Technologies LLC
Albany, NY Full Time
POSTED ON 1/6/2025
AVAILABLE BEFORE 3/6/2025

Exciting Opportunity: Join Our Team as a Customer Service Representative!

Are you enthusiastic, outgoing, and ready to make a difference? We’re on the hunt for a motivated individual to join our team as a Customer Service Representative! This is more than a desk job – it’s a chance to connect with people, build relationships, and bring smiles to customers’ faces through top-notch service.

What You’ll Do:

- Interact with customers in person, over the phone, and via email to address their inquiries and concerns with professionalism and care.

- Offer tailored solutions to meet customer needs while promoting our innovative products and services.

- Take part in engaging field activities to connect with potential clients directly – a perfect opportunity to hone your communication and persuasion skills.

- Process transactions with accuracy and maintain cash-handling standards.

- Keep detailed records of client interactions to ensure excellent follow-up and long-term satisfaction.

- Work closely with teammates to brainstorm new ways to improve customer experiences.

- Assist in onboarding new team members, sharing your expertise in delivering exceptional service.

What We’re Looking For:

- Previous customer service, sales, or call center experience is a plus – but not required! We’ll train the right person.

- A natural communicator with strong interpersonal skills (multilingual abilities are a bonus!).

- A quick thinker who can analyze customer needs and provide effective solutions.

- Someone comfortable working independently but thrives in a team environment.

- Positive energy, adaptability, and a passion for connecting with people.

- Experience in cash handling or similar responsibilities is helpful.

Why Join Us?

Be part of a vibrant, supportive team that values personal growth and rewards dedication. This role offers hands-on opportunities, from working in the office to connecting directly with potential customers in dynamic field settings. If you’re looking for a role where no two days are the same and where you can make an impact, this is the place for you!

Take the first step toward an exciting and rewarding career – apply today!

Job Types: Full-time, Part-time, Contract

Pay: $750.00 - $1,500.00 per week

Work Location: In person

Salary : $750 - $1,500

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