What are the responsibilities and job description for the Network Administrator position at Raising Cane's?
At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.
Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.
Your Role at Raising Cane’s:
The Network Administrator is responsible for the operational support of the firewalls, network, and wireless platforms for both the restaurants and Restaurant Support Office (RSO). This role supports the maintenance and operational uptime of both the restaurant and RSO’s systems.
Your Impact and Responsibilities:
• Ensures all network environments are up to date on firmware and configurations
• Configures and troubleshoots routers for restaurants
• Configures and troubleshoots access points and switches for restaurants and the RSO
• Configures and troubleshoots firewalls for RSO
• Provides support for technical projects, timelines, implementations, and field technical support
• Provides input and support for future network design and development
• Ensures effective vendor performance and service delivery
• Participates in on-call rotation for RSO and restaurant support
Requirements for Success:
• 5 years of network operations experience
• Strong knowledge of OSI model
• Proficient in Fortinet firewall, switch, and access points
• Extensive experience with Cradlepoint routers
• Strong knowledge of Meraki switch and access points
• Strong understanding of AWS networking is a plus
• Multi-unit distributed environment experience preferred
• Strong knowledge of scripting and automation; experience with PowerShell and SQL is a plus
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Bachelor’s degree in computer science/information or related field
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