What are the responsibilities and job description for the Operations Manager position at Raising Cane's?
Company Description
Initial hiring pay range (based on location, experience, etc.) : $23-24.50 / hour Monthly Bonus
At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.
Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.
Benefits offered for all Full-time Restaurant Managers :
Medical, Dental, Vision & Pharmacy Benefits
Dependent Care & Healthcare Flexible Spending Accounts
Company-provided Life and Disability insurance
Hospital Indemnity, Accident and Critical Illness
401(k) With Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
One Pass Gym Membership Program
Tuition Reimbursement
Crewmember Assistance Program
Pet Insurance
Perks & Rewards for Restaurant Managers :
Weekly Pay!
Competitive pay monthly bonus
Paid Time Off & Sick time
8 paid Holidays a year
Early closure for company events
Casual Work Attire
Perkspot Employee Discount Programs
- Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
Some locations may vary
Job Description
Your Role at Raising Cane’s :
The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
Your Impact and Responsibilities :
Purpose of the position : Executes restaurant operations functions
Acts as manager on duty and opens and closes the restaurant
Manages cash handling and ensures accountability
General to the role : Enforces Raising Cane’s policies and standards
Executes shift management meeting Raising Cane’s operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned
Qualifications
Requirements for Success :
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Must complete all required Raising Cane’s company training programs
3 years of restaurant or retail management experience
New restaurant opening experience preferred
Must be 18 years of age or older
High school diploma or equivalent preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Salary : $23 - $25
