What are the responsibilities and job description for the Executive Assistant position at Rakuten Group, Inc.?

Job Description :

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Int'l is looking for a sharp, driven, and multi-tasking Executive Assistant. This is a great opportunity for an experienced and enthusiastic candidate to work and grow in an innovative, fun, and hi-tech environment. The role will be based in our San Mateo office.

Responsibilities :

Communicate with all levels of internal and external contacts and ensure prompt responses

Manage and maintain a busy calendar, and respond to meeting requests that require frequent re-prioritization

Coordinate both international and domestic travel

Assist with preparing documents and meeting materials; occasional research

Assist team with meeting deadlines and having all information to help executives make decisions

Handle multiple tasks at the same time and have the ability to change direction quickly and often without having all the details

Anticipate executives' needs

Assist with high-level projects as needed

Manage and maintain Executives calendars, scheduling appointments and arranging meetings with both internal staff and external clients

Provide daytoday proactive and reactive administrative support

Prepare and edit correspondence, communications, presentations and other documents

Liaise with internal staff at all levels, interact with external clients

Arrange, coordinate, book and input into calendar all travel arrangements

Follow up and track key deliverables due from leadership team and staff

Reconcile and submit expense reports and monthly credit card transactions

Facilitate, organize and manage collection of data and key information

Manage confidential information while providing organizational professionalism and support

Attend and record minutes of meetings; transcribe and distribute minutes.

Assist in the preparation of regularly scheduled reports

Required Skills & Experience :

Minimum 4-7 years of progressively responsible experience as an admistrative or executive assistant.

Bachelor's degree preferred

Must be proficient in Microsoft Office Suite and possess a general techie proficiency

International & domestic travel arrangements and scheduling experience

Exceptional written, verbal, and interpersonal communication skills

Strong organizational skills that reflects the ability to prioritize, plan ahead, and perform multiple tasks seamlessly

Creative and resourceful in solving issues and improving processes

Proven ability to handle situations independently

Able to work successfully in a highly international, cross functional team environmentbeing comfortable and familiar working with different cultures and time zones is essential.

Attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice

A terrific work ethic accompanied by a get-it-done attitude

Experience supporting more than one leader with different personalities and comfortable approaching each team member differently to best fit their working style.

Comfortable supporting executive(s) remotely / based out of another office location

Ideal candidate will have experience working in a global corporate environment

LI-CW1

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $99,306.00 - $171,612.00 annually

Salary : $99,306 - $171,612

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