What are the responsibilities and job description for the Expo - Bilingual Preferred position at Ramirez Hospitality Group?
Benefits:
Reports to: Management Team: GM, AGM, Hospitality Manager, and Floor Manager.
Summary: The role of a Restaurant Expo, short for Expeditor, is crucial in ensuring the smooth and efficient flow of operations in a restaurant. The expo acts as a liaison between the kitchen staff and the front-of-house team, playing a pivotal role in coordinating food orders, ensuring accuracy, and maintaining overall quality control.
The primary responsibilities of an Expo include:
○ Verify that each dish meets the established quality standards before it leaves the kitchen.
○ Facilitate clear communication between the kitchen and serving staff to avoid any misunderstandings or delays.
○ Check that all components of a dish are included and that it aligns with customer specifications.
○ Prioritize orders based on dining room traffic, special requests, or specific customer needs.
○ Work closely with servers to manage the pace of service and avoid bottlenecks in the dining experience.
○ Collaborate with kitchen staff to resolve any challenges related to order accuracy or timing.
○ Keep track of open orders, ensuring that each one is attended to in a timely manner.
○ Assist servers with any questions they may have about the dishes.
○ Provide support to team members during busy periods.
A successful Restaurant Expo is a multitasker with excellent communication skills, a keen eye for detail, and the ability to thrive in a fast-paced restaurant environment. They play a crucial role in delivering a positive dining experience by ensuring that orders are accurate, well-timed, and meet the restaurant's quality standards.
- Employee meal per shift
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
Reports to: Management Team: GM, AGM, Hospitality Manager, and Floor Manager.
Summary: The role of a Restaurant Expo, short for Expeditor, is crucial in ensuring the smooth and efficient flow of operations in a restaurant. The expo acts as a liaison between the kitchen staff and the front-of-house team, playing a pivotal role in coordinating food orders, ensuring accuracy, and maintaining overall quality control.
The primary responsibilities of an Expo include:
- Order Coordination:
○ Verify that each dish meets the established quality standards before it leaves the kitchen.
- Communication:
○ Facilitate clear communication between the kitchen and serving staff to avoid any misunderstandings or delays.
- Quality Control:
○ Check that all components of a dish are included and that it aligns with customer specifications.
- Timing and Prioritization:
○ Prioritize orders based on dining room traffic, special requests, or specific customer needs.
- Expedite Service:
○ Work closely with servers to manage the pace of service and avoid bottlenecks in the dining experience.
- Problem Resolution:
○ Collaborate with kitchen staff to resolve any challenges related to order accuracy or timing.
- Organization:
○ Keep track of open orders, ensuring that each one is attended to in a timely manner.
- Menu Knowledge:
○ Assist servers with any questions they may have about the dishes.
- Team Collaboration:
○ Provide support to team members during busy periods.
- Adherence to Policies:
A successful Restaurant Expo is a multitasker with excellent communication skills, a keen eye for detail, and the ability to thrive in a fast-paced restaurant environment. They play a crucial role in delivering a positive dining experience by ensuring that orders are accurate, well-timed, and meet the restaurant's quality standards.