Business Operations | Talent & AI

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.

About The Role

We’re looking for a Business Operations Associate to lead the charge in automating and optimizing recruiting processes. This role will be instrumental in reducing administrative work, minimizing human error, and ensuring a seamless transition from Talent to People Operations.

Using automation tools (e.g., ChatGPT, Claude, Front, Zapier, etc.), you will develop and implement scalable workflows that enhance the talent team’s efficiency. Beyond creating systems, this individual will set the tone for automation within the talent team, championing a culture of operational excellence and empowering recruiters, sourcers, and coordinators to integrate automation into their day-to-day work.

What You’ll Do

• Lead automation efforts across the talent team, setting a long-term vision for how tools and workflows can improve efficiency and reduce manual tasks
• Develop and implement automated recruiting workflows to improve efficiency and reduce administrative burden
• Optimize recruiting coordination processes, streamlining interview scheduling, candidate communication, and follow-ups to enhance both speed and accuracy
• Reduce manual errors and administrative workload by creating standardized templates and automation for offer letters, candidate tracking, and interviewer feedback collection
• Ensure seamless collaboration between Talent and People Operations, improving the transition from hiring to onboarding and reducing the opportunity for human error
• Automate and improve on existing headcount management dashboards in Google Sheets and Ashby to improve workforce planning as the company scales
• Act as a strategic partner to recruiters and hiring managers, identifying inefficiencies in existing processes and implementing solutions that drive operational excellence
• Empower and upskill recruiters and coordinators in automation to ensure the team integrates automation into their daily workflows
• Continuously iterate and refine recruiting processes based on recruiter feedback, data insights, and evolving business needs
  
  

What You'll Need

• 3 years of experience in talent or people operations, recruiting coordination, business operations, or workflow automation, ideally within a fast-paced environment
• Obsession with automation tools like Zapier, ChatGPT, or others to build workflows
• Strong problem-solving and process improvement skills, with the ability to identify inefficiencies and implement scalable solutions
• Experience integrating ATS, HRIS, payroll, and communication tools to optimize recruiting, coordination, and onboarding processes
• Ability to set a vision for automation and help the talent team adopt new tools and workflows
• Strong ability to context-switch across multiple recruiting functions, collaborating with recruiters, coordinators, hiring managers, and People Ops
• Excellent attention to detail, ensuring automation implementations and scheduling processes are accurate and reliable
• A passion for driving efficiency, reducing friction in the hiring process, and enabling recruiters to focus on high-impact work
  
  

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF
• Pet insurance
  
  

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice