What are the responsibilities and job description for the Front Desk Associate position at Rampage Athletics?
Location: Rampage Athletics – Blue Springs, MO
Reports To: Gym Director
About the Role:
Rampage Athletics is looking for friendly and dependable Front Desk Staff to be the welcoming face of our gym! This role is all about creating a positive experience for our athletes and their families—answering questions, handling check-ins, assisting with registrations, and keeping things running smoothly at the front of the gym. When needed, especially during slower times, this role will also support our lead follow-up efforts by reaching out to prospective athletes and helping them take the next step toward joining the Rampage family.
Key Responsibilities:
- Greet athletes and families as they arrive and leave the facility
- Answer phone calls, respond to emails, and assist with basic inquiries
- Handle athlete check-in and class attendance
- Assist with registration, payments, and account updates
- Provide information about classes, programs, and upcoming events
- Follow up with prospective athlete leads when available, providing support to the Athlete Experience team
- Communicate clearly with coaches, leadership, and families as needed
- Help keep the front area tidy, stocked, and organized
- Support birthday parties, clinics, and other special events as needed
What We’re Looking For:
- Friendly and professional with great communication skills
- Reliable, punctual, and detail-oriented
- Comfortable with basic technology (email, online systems, credit card readers, etc.)
- Confident in having simple sales conversations and encouraging registration when following up with leads
- Previous experience in customer service, reception, or sales is a plus
- Experience with iClassPro is a bonus, but not required
- Willing to work evenings and occasional weekends
Why Rampage?
Rampage Athletics is more than a gym—we’re a community. We’re proud to offer a welcoming, family-focused space where athletes of all levels grow and shine. If you're looking to be part of something positive and exciting, this could be the perfect fit!
Job Type: Part-time
Pay: $13.75 - $15.50 per hour
Expected hours: 5 – 20 per week
Schedule:
- 4 hour shift
- Weekends as needed
Ability to Commute:
- Blue Springs, MO 64015 (Required)
Work Location: In person
Salary : $14 - $16