General Office/Phone Interviewer Advisor

The General Office Clerk/Phone Interviewer Advisor is primarily responsible for entering and verifying data furnished from a variety of sources, including paper-based, electronic and phone into a computer database. Responsible for answering, screening and directing telephone calls. Responsible for verifying information furnished by the applicants with employers, landlords or property owners, governmental agencies or other appropriate sources. Applicant must display a helpful demeanor, detail orientation, good communication skills, getting along with others, assertiveness, teamwork and initiative. Must be able to communicate clearly. The ability to work in a fast paced constantly changing environment is an essential function.

Ability to

· Communicate effectively, both verbally and in writing.

· Comprehend and make inferences from written material.

· Enter data into a PC.

· Pay attention to detail with emphasis on accuracy and quality.

· Remain in a sitting position for extended periods of time.

· Handle large number of outbound/inbound calls

· Retrieve and utilize computer generated client data.

· Use and maintain confidential and sensitive information.

· Address simple questions/requests from customers

· Work independently in a fast-paced environment.

· Produce high quality, with a low error rate.

· Be a team player.

· Learn quickly and adapt to changes easily.

· Document information on company database/forms.

· Review credit history for mortgage information

· Conduct verification via telephone, fax, email, third party websites to verify facts

· Research addresses to verify ownership or residential history

Candidate will undergo a background check as well as a drug screen upon job offer and acceptance.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Fort Smith, AR 72916 (Required)

Ability to Relocate:

• Fort Smith, AR 72916: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17