Market Center Team Leader

Job Overview

A Keller Williams team leader is a senior role that involves a variety of responsibilities, including:

• Recruiting: Leading initiatives to find high-performing real estate agents to join the office
• Managing: Overseeing the hiring, development, and leadership of the staff
• Financial performance: Managing the office's financial performance and making adjustments to key financial indicators
• Training: Ensuring that agents have access to training and educational opportunities
• Business development: Consulting with top agents to help them grow their performance
• Creating systems: Establishing policies and procedures to create consistency
• Overseeing the Agent Leadership Council: Ensuring that the policies and procedures are enforced and that the Market Center is profitable

Who are we?

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Federal Way Market Center features a state-of-the-art real estate training room, majestic office space, and a friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Federal Way is a hot spot for agents looking to rapidly build and grow their real estate careers.

Who are we looking for?

For the right person, this is an opportunity, not a job!

This person is a top producer and has a track record of leadership. They naturally lead in every area of their business, career, and personal life. This person is a problem solver, business consultant, highly assertive, passionate, and people-oriented individual who operates with urgency.

This person has strong communication skills and naturally connects with others. They understand their market, understand the unique value proposition of Keller Williams, and can effectively communicate the opportunity to any business owner.

They are aligned with the Operating Principal’s (OP) vision to achieve the Market Center’s goals. They leverage the value tools to perform the activities necessary to achieve the OP’s expectations of recruiting market share and consulting with the top 20 percent of agents to set their goals and direct them to productivity solutions.

They naturally exhibit the KW belief system in their dealings with others. They are learning-based leaders who embrace succeeding through others, bottom-up leadership, and building a team.

They have at least 2–3 years of real estate sales experience and are in the top 5 percent of their office. They understand basic business, financial reporting (e.g., P&Ls), and how to support others in making great business decisions.

What will you do? This is the 20% of the job

• Actively engage and attract productive associates (with market share) through business consulting, disruptive training, and KW technology (recruit and retain)
• Consult productive/top 20% associates to increase productivity and profitability
• Lead, support, set expectations, and hold regular accountability sessions with the Market Center team
• Ensure execution of training calendar for associates based on key areas of business and associates’ needs
• Lead and/or partner with the MC team to increase associates’ productivity through business consulting
• Effectively communicate and drive adoption of Keller Williams’ value proposition as it relates to associates’ businesses, goals, and/or needs
• Oversee the ALC (associate leadership council) and ensure ALC growth in productivity and profitability
• Research competition and develop business prospecting and marketing strategies to successfully compete in partnership with OP
• Ensure the market center is profitable, keeping tight fiscal control over operating expenses
• Oversee, actively drive, protect, and represent Keller Williams Culture
• Lead sales and business meetings

Knowledge/Skills

• Extraordinary people skills
• Leadership, management, team-building skills
• Goal setting, planning, and accountability skills
• Problem-solving skills
• Recruiting and/or sales experience
• Career development, business acumen, and training experience
• An in-depth understanding of real estate technology
• Real estate knowledge, experience, and skill with an emphasis on residential real estate
• Track record of success
• Mastery of the KW core agent curriculum and technology: Command, Ignite, BOLD, MREA, Lead Generation, Win with Sellers, Win with Buyers, Career Visioning, 30/60/90 and Success Through Others; conversations for all aspects of real estate; and KW models and systems

Compensation

Base salary. Potential for performance-based bonuses, Profit Share, and other employee benefits.

Responsibilities

• Supervise and lead a team of associates, providing guidance and support to achieve store goals.
• Manage daily operations, including inventory control, cash register functions, and customer transactions.
• Conduct interviews and assist in the hiring process to build a strong team.
• Train new employees on store policies, procedures, and best practices in customer service.
• Monitor sales performance and implement strategies to improve results.
• Ensure compliance with company policies and procedures while maintaining a safe work environment.
• Foster a collaborative team atmosphere that encourages open communication and professional development.

Requirements

• Proven experience in a supervisory or leadership role within retail or store management.
• Strong time management skills with the ability to prioritize tasks effectively.
• Experience with cash register operations and financial transactions.
• Knowledge of wireless sales is preferred but not mandatory.
• Excellent interpersonal skills with the ability to motivate and manage a diverse team.
• Ability to adapt to changing priorities in a fast-paced environment.
• A proactive approach to problem-solving with strong decision-making capabilities.
• Join us as we strive for excellence in customer service and operational efficiency!

Job Type: Full-time

Pay: $60,000.00 - $125,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift

Ability to Commute:

• Federal Way, WA 98003 (Preferred)

Ability to Relocate:

• Federal Way, WA 98003: Relocate before starting work (Preferred)

Work Location: In person

Salary : $60,000 - $125,000