What are the responsibilities and job description for the Team Leader - Service Center position at Team Car Care dba Jiffy Lube?
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At Team Car Care dba Jiffy Lube, we pride ourselves on providing top-notch automotive services to our valued customers. Our commitment to excellence is reflected in our state-of-the-art facilities, advanced diagnostic equipment, and expert technicians who are dedicated to delivering exceptional results.
We foster a dynamic and inclusive workplace culture that encourages collaboration, innovation, and continuous learning. Our employees enjoy competitive compensation packages, comprehensive benefits, and opportunities for professional growth and development.
Whether you're a seasoned professional or just starting your career, we invite you to join our team and become an integral part of our mission to deliver world-class automotive services and exceed our customers' expectations.
Key Responsibilities
- Leads the service center team to achieve business objectives and drive revenue growth.
- Develops and implements strategies to improve customer satisfaction, loyalty, and retention.
- Collaborates with the General Manager to plan and execute sales promotions, marketing campaigns, and community events.
- Ensures adherence to company policies, procedures, and safety protocols.
- Conducts regular team meetings and provides feedback, coaching, and guidance to team members.
- Participates in ongoing training and professional development to enhance skills and stay up-to-date with industry trends.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- One to three years of retail management experience, preferably in the automotive industry.
- Excellent communication, problem-solving, and analytical skills.
- Able to work effectively in a fast-paced environment and prioritize tasks.
- Demonstrated leadership and teamwork abilities.
- Strong attention to detail and ability to maintain accuracy.
Benefits
- Competitive salary and bonus structure.
- Comprehensive health insurance and retirement plans.
- Generous paid time off and holiday schedule.
- Ongoing training and professional development opportunities.
- Access to cutting-edge technology and tools.
- Discounts on products and services.
How to Apply
If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
