What are the responsibilities and job description for the Dynamics 365 (D365) CE Field Service Consultant position at Rand Group Solutions, LLC?
Overview
Great Pay! Challenging Work! Continuous Learning! Opportunity to Advance!
Join our team and be an integral part of our Dynamics 365 CE practice. You will work with our team to deliver innovative solutions that solve challenging client problems. If you are looking for an opportunity to learn, an opportunity to advance, an opportunity to be a part of something special then Rand Group is the place for you!
Benefits:
- Objective and comprehensive bonus programs reward your contributions:
- Production Bonus
- Recruiting Referral Bonus
- New Business Referral Bonus
- Company paid major medical health benefits
- Company paid dental insurance, life insurance, long term disability, short term disability
- 401k Plan
Work Life Balance:
- Travel no more than 35%
- Hybrid and Remote Work Structure
- 3 weeks PTO
- Annual Charity match to a non-profit of your choice
Career Advancement:
- Performance evaluations twice a year
- 80 hours annual training
- Personal Development Plan
Responsibilities
- Participate in all phases of implementation
- Prepare business requirements and create system design
- Participate in software configuration, testing, training and deployment
- Become proficient in assigned products
- Perform project management duties as directed
- Ensure quality assurance measures
- Proactively manage client relationships and become a trusted advisor
- Mentor associates on software functionality and methodologies to contribute to team success
Qualifications
- 4 years’ experience implementing and using Dynamics 365 CE Field Service/Microsoft CRM
- Bachelor’s degree in Business, Accounting, Management Information Systems, Supply Chain Management or related field
- Knowledge in Dynamics 365 CE Field Service/Microsoft CRM and understanding of business processes
- Understanding of methods and tools used to customize and extend CRM business solutions
- Ability to learn new systems and processes
- Demonstrated problem solving, attention to detail and critical thinking skills
- Possess time management skills
Why Rand Group?
Join a team committed to delivering solutions that works specifically to the needs of each client. Our core values of integrity and respect are our guideposts to how we work. Since 2003, Rand Group has experienced consistent growth year over year. Take control of your career and work amongst driven, talented professionals in the industry. With performance evaluations twice a year, we offer opportunities for career advancement for our employees to chart their own career path.
