What are the responsibilities and job description for the Front Desk Medical Assistant position at Randall P. Riche, M.D., P.A.?
Job Description
The Medical Office position will be cross trained to support various responsibilities in the front and back office including, but not limited to: greeting and registering incoming patients in the practice management system, collecting/entering demographic and insurance information with a high degree of accuracy; receiving incoming telephone calls in a prompt, courteous, and professional manner. The position confirms and schedules appointments, collects copayments, and verifies insurance. The position explains financial requirements to patients or responsible parties and enters payments into the practice management system. The position schedules follow up appointments, completes follow up orders and referrals, scans medical records, and works closely with staff to accomplish routine daily activities.
Responsibilities
- Greets visitors and patients.
- Receives and routes incoming telephone calls in a prompt, courteous, and professional manner.
- Enters all patient demographics into the practice management system and continually maintains patient information in the patient record.
- Accountable for appointments and scheduling patients properly on the days and times specified.
- Operates a variety of office equipment effectively.
- Verifies health insurance eligibility and understands copays, co-insurance and deductibles, as applicable.
- Explains financial requirements to patients or responsible parties and collects patient financial portions (copays/coinsurance), as applicable.
- Works closely with other staff, insurance companies, patients, and family members.
Minimum Education
- High School Diploma or Equivalent Required
Required Skills, Knowledge and Abilities
- Must have good communication skills verbally and written; ability to type 35 wpm with accuracy.
- Skill in organizing work, making assignments, and achieving goals and objectives.
- Ability to prioritize work and be detail oriented.
- Skill and confident with use of computers and related software applications.
- Be able to make recommendations and handle complaints and requests in a professional and calm manner.
- Demonstrate initiative and seek out additional responsibilities.
- Ability to provide excellent customer service.
Join our dynamic team where your contributions will be valued, and your professional growth will be supported!
Job Type: Full-time
Pay: From $13.50 per hour
Schedule:
- Day shift
Work Location: In person
Salary : $14