Hotel Housekeeping Manager [633]

Exciting Opportunity at Randolph House Hotel in Liverpool/North Syracuse – Opening March 2025!

Randolph House Hotel, a new and exciting addition to the vibrant hospitality scene in Liverpool/North Syracuse, is preparing to open its doors in March 2025! We are looking for an experienced and detail-oriented Head Housekeeper to join our leadership team and ensure the highest standards of cleanliness and organization throughout the hotel.

Position: Head Housekeeper
Location: Randolph House Hotel, Liverpool/North Syracuse
Opening: March 2025

Job Summary:
As the Head Housekeeper, you will be responsible for overseeing the housekeeping department, ensuring that the hotel maintains a clean, welcoming, and safe environment for all guests. You will manage a team of housekeeping staff, ensure efficient operations, and maintain quality control while upholding the hotel’s high standards of cleanliness and service.

Key Responsibilities:

Leadership and Team Management:

• Lead, train, and supervise the housekeeping team, including assigning daily tasks and ensuring proper performance.
• Conduct regular staff meetings and provide ongoing training and support to ensure the team remains knowledgeable and motivated.
• Schedule and manage staff shifts to ensure adequate coverage, especially during peak periods.
• Evaluate staff performance, provide feedback, and address any performance issues promptly.

Housekeeping Operations:

• Oversee the cleaning of guest rooms, public areas, and back-of-house areas, ensuring all areas meet or exceed cleanliness standards.
• Conduct regular inspections of guest rooms and public spaces to maintain quality control and consistency.
• Ensure the proper handling of all cleaning equipment and supplies, and manage inventory effectively.

Guest Satisfaction:

• Address guest concerns or complaints related to housekeeping promptly and professionally, ensuring a positive guest experience.
• Collaborate with other departments to ensure the needs of guests are met and that the hotel operates smoothly.

Administrative Tasks:

• Maintain accurate records for the housekeeping department, including inventory, cleaning schedules, and staff attendance.
• Assist with budgeting and ordering supplies to ensure the department operates efficiently and cost-effectively.
• Ensure compliance with health and safety regulations and company policies.

Qualifications:

• High school diploma or equivalent required; hospitality management or related certification is a plus.
• Minimum of 2-3 years of experience in housekeeping management or a similar role in the hospitality industry.
• Strong leadership, organizational, and communication skills.
• Ability to multitask and manage a team in a fast-paced environment.
• Exceptional attention to detail and a commitment to maintaining high cleanliness standards.
• Knowledge of health and safety regulations, cleaning techniques, and equipment maintenance.
• Flexibility to work varied shifts, including weekends and holidays, as needed.

Why Join Us?

• Be a key leader in the opening of Randolph House Hotel in Liverpool/North Syracuse.
• Competitive compensation and benefits package.
• Opportunities for growth and development within a dynamic, new hotel.
• A chance to make a significant impact on the guest experience and hotel operations.

If you have a passion for hospitality and cleanliness, and are looking to join a team committed to excellence, we want to hear from you! Apply today and help us ensure Randolph House Hotel is the top destination for guests in the region.

Apply Now!

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift

Work Location: In person

Salary : $20