Business Technical Services Analyst

job summary:

Managing the implementation of a MySchoolBucks external project. Setting up and directing project/program schedules and budgets. Monitoring project/program from initiation through delivery or completion, interfacing with customers. Coordinating/organizing interdepartmental activities, ensuring completion of the specific project/program on schedule and within budget constraints.

location: Los Angeles, California

job type: Contract

salary: $36 - 37 per hour

work hours: 9am to 5pm

education: Bachelors



responsibilities:

• Leading others to solve complex problems where significant initiative and independent judgment are required
• Developing and presenting project communications to influence key internal and external stakeholders (e.g., executive leaders, vendors, suppliers, and contractors), while serving as the liaison to and partner with the project/program sponsor
• Setting project/program expectations and implementation plans, monitoring success against business objectives, and recommending adjustments to approach in response to changing business needs
• Leading cross-functional, cross-business project teams and teams of project managers
• Developing proposals and establishing business cases for projects/programs, including identifying, securing, and coordinating resources and building leadership consensus around objectives

qualifications:

• 5-7 years of cross-functional, cross-disciplinary project management and business analysis experience in Technology or Software related fields preferred
• Knowledge of the key components of project management (e.g., scope, time, cost, quality, human resources, communication, risk, integration) and associated tools and methodologies
• Experience managing complex projects, with multi-month/year timelines
• Expected to be able to implement Heartland's MySchoolBucks product
• Excellent interpersonal and customer relationship skills required
• Ability to communicate effectively over the phone, online as a presenter, and in writing

skills:

• Project Management Certifications (desired, although not required)
• 2-4 years' experience on customer technical support help desk preferred
• Experience in the K-12 school foodservice market is highly desired
• Knowledge of computers, general networking concepts, internet usage, Microsoft Office (Word, Excel)
  
  
  1. Strong Microsoft Excel knowledge, data manipulation, Excel formulas etc...
  2. Working knowledge of office equipment, computer hardware, and peripheral devices
  
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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