What are the responsibilities and job description for the Master Control Room Operator position at Randstad Digital?
Operational Roles and Responsibilities
This role is critical to the smooth operation of occasional use traffic in the Hawley Master Control Room (MCR). Key operational roles and responsibilities include:
- Configuring and testing equipment for occasional use feeds.
- Monitoring and quality checking feeds and recorded material.
- Providing timely and effective customer support.
- Executing established processes and procedures to ensure efficient operations.
- Identifying and resolving technical issues promptly.
- Escalating complex issues to relevant teams for resolution.
- Documenting all issues and events accurately.
- Overseeing facility health and maintenance to prevent downtime.
- Ensuring antennas are clear of debris and obstructions.
- Performing basic video editing and audio manipulation as required.
