Demo

Master Control Room Operator

Randstad Digital
Hawley, PA Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 5/27/2025

Operational Roles and Responsibilities

This role is critical to the smooth operation of occasional use traffic in the Hawley Master Control Room (MCR). Key operational roles and responsibilities include:

  • Configuring and testing equipment for occasional use feeds.
  • Monitoring and quality checking feeds and recorded material.
  • Providing timely and effective customer support.
  • Executing established processes and procedures to ensure efficient operations.
  • Identifying and resolving technical issues promptly.
  • Escalating complex issues to relevant teams for resolution.
  • Documenting all issues and events accurately.
  • Overseeing facility health and maintenance to prevent downtime.
  • Ensuring antennas are clear of debris and obstructions.
  • Performing basic video editing and audio manipulation as required.

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