Technology Support Analyst

job summary:

Details:

• We are looking for a Technology Support Analyst to provide support for our Treasury Funding business partners in Treasury Front, Middle and Back office.Primarily the role would be supporting the Transaction and Cash Position applications, but candidates may be required to assist across other applications in future.
• The applications have a large global user base and the team consists of associates based in Dublin, New Jersey, Charlotte, Chennai Mumbai.
• The candidate would work very closely with team members globally to maintain an excellent level of technology support for our user base.

location: New York, New York

job type: Contract

salary: $61.59 - 71.59 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

• The role exists in a fast paced environment and candidates would be expected to come up to speed quickly with regard to organisation Support procedures, technical, application business knowledge.
• This exciting role is well suited to individuals with a keen interest in Investment banking and it offers opportunities to learn about all areas of the Treasury business.
• Individuals will get exposure to the Front, Middle Back office processes and the complete trade lifecycle while supporting our business partners.
• The Support team also works extremely closely with our Development, BA, and QA team partners on both applications.
• These strong relationships help to maintain a very high level of end user support.

The Production Management associates must demonstrate strong capabilities in all of the key Support services outlined below:

• Incident Problem Management
• User Request Management
• Knowledge Management
• Application Monitoring
• Capacity Management
• Disaster Recovery / Business Continuity Planning
• Release Management

qualifications:

Essential:

• Excellent problem solving, judgment and decision making skills.
• Strong analytical skills.
• Must be an excellent team player.
• Responsible, reliable must be willing to continuously learn and develop.
• Detail and process oriented
• Ability to communicate with our Business Technology partners at all levels across the organisation.
• Ability to develop strong relationships with our Development team partners.
• Ability to partner with other Support teams and with technology groups within the organisation.
• Strong capital markets, treasury business knowledge.
• Trading Environment experience.
• Working knowledge of trading products e.g. Derivatives, MM, ICL, FX etc
• Self starter and independent worker, ability to work with minimum supervision.

skills: Technical Skills:

• SQL experience (Sybase/SQL Server) and data analysis
• Autosys Job scheduling tools experience
• Unix/Linux exposure

Personal Skills:

• Excellent written Verbal Communication Skills
• Client Focused
• Results Orientated

Technical Skills (Desirable):

• Experience with trading applications such as Summit, Murex or similar

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.