What are the responsibilities and job description for the Application support engineer position at Randstad?
job summary :
Work Location : HYBRID - Overland Park, KS (3 days / week onsite)
Salary : $100,000 - 130,000
Description : We are looking for an experienced Application support engineer who has worked on Federal, Nuclear projects providing L2 / L3 application support :
location : Overland Park, Kansas
job type : Permanent
salary : $100,000 - 130,000 per year
work hours : 8am to 4pm
education : No Degree Required
responsibilities : Responsibilities :
1. Experience of installing, troubleshooting, and testing Engineering applications like Autodesk, Bentley etc. on Azure Virtual Desktop (AVD) environment.
2. Support application upgrade and patching via AVD golden image upgrade by coordinating with EUC, SCCM and application SMEs
3. Vendor coordination for Commercial Off the Shelf (COTS) and SAAS applications for upgrades, issues, and outages. Follow vendor technical documentation for troubleshooting and setup.
4. Experience of handling Incident, Catalog tasks, Service Request, Change Request and Problem tickets as per ITSM best practices.
5. License Management, Performance management, LM setup and end user support
6. Support Server patching testing, Vulnerability remediation and testing for Engineering applications
7. Maintaining the knowledge documents, architectures, and support documentation in the Restricted Workspace AVD enclave
8. Support user migration from Non-CMMC environment to CMMC environment
qualifications : Skills :
1. Experience of working in Cybersecurity Maturity Model Certification (CMMC) certified client environments
2. Prepare CMMC compliance specific artefacts or documentation
3. Support CMMC certification and audit processes
4. Good communication and presentation skills
skills : Mandatory Skills : Azure DevOps, Bash / Shell scripting, Knowledge Management, MySQL, Problem Management, Shell Scripting, Windows Server
Good to Have Skills : .Net Framework, Angular, AppDynamics, AS / 400, Asp.net, AWS DevOps Services, Azure Cosmos DB, BMC Control-M, BMC Helix ITSM, C, C#, C , Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA / PoS / PLM / Infor LN / JDE / Peoplesoft) Testing, Flexcube technical PL / SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Kubernetes, Mainframe - Cobol / JCL, Mainframe Autosys, Major incident management, Microservices, MongoDB, MS Excel, MS SQL Server, MSBI-SSRS, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Prometheus, Python, React, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow(ITOM ITSM and other) Functional Testing, Splunk, SpringBoot, Tomcat-Apache, VB.Net, Websphere
Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Salary : $100,000 - $130,000
