What are the responsibilities and job description for the Customer Support Specialist position at Randstad?
Job Description
Job Description
We are searching for a Customer Service Support Specialist to bring energy, empathy, and efficiency to our Patient Support Team! If you're passionate about making a difference in patients' lives, this is your chance to be part of a dynamic team that keeps healthcare moving. You'll play a crucial role in connecting with healthcare providers, ensuring patients get the care they need, and working alongside a supportive team in a fast-paced, hybrid environment. Ready to take on a role where your skills truly matter? Join us today!
What You’ll Do :
- Handle inbound and outbound calls, emails, and chats to support patients and healthcare providers.
- Work closely with doctors' offices to obtain valid prescriptions and enter orders accurately.
- Utilize SAP (preferred but not required) for order entry and research.
- Serve as a key contact for escalations and special requests.
- Maintain excellent customer service, problem-solving, and documentation skills.
What We’re Looking For :
Why our team?
This is an excellent opportunity to gain experience in the healthcare and medical device industry while working with a leading global company. Enjoy a hybrid work schedule, competitive pay, and a supportive team environment.
APPLY TODAY! Don’t miss this chance to make a meaningful impact—submit your application now!
Company Description
Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.
We can’t wait to tell you all about it!
Company Description
Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. We can’t wait to tell you all about it!
