What are the responsibilities and job description for the Customer Support Specialist position at The AZEK Company?
About Us: Versatex Building Products is seeking an enthusiastic and detail-oriented Customer Service Representative and Administrative Assistant to join our team in Aliquippa, PA. At Versatex, we value a team-oriented, customer-focused approach, and we are committed to providing a supportive and stable work environment.
Job Summary: The ideal candidate will have a patient, steady work style, and a passion for helping others. As a Customer Service Representative and Administrative Assistant, you will be an integral part of our team, ensuring smooth and efficient operations. This role demands strong communication skills, attention to detail, and the ability to work well under close supervision. Our team thrives on cooperation, accuracy, and a customer-first mindset.
Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Key Responsibilities
Job Summary: The ideal candidate will have a patient, steady work style, and a passion for helping others. As a Customer Service Representative and Administrative Assistant, you will be an integral part of our team, ensuring smooth and efficient operations. This role demands strong communication skills, attention to detail, and the ability to work well under close supervision. Our team thrives on cooperation, accuracy, and a customer-first mindset.
Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Key Responsibilities
- Provide excellent customer service and support to both internal and external clients.
- Handle administrative tasks efficiently and professionally.
- Maintain a detail-oriented approach, ensuring accuracy and quality in all work.
- Collaborate harmoniously with the team throughout the work process.
- Maintain an approachable, easy-going demeanor and a relaxed communication style.
- Respect and seek direction from supervisors, and follow up professionally if delegation is required.
- Demonstrate excellent written and verbal communication skills.
- Understand common office administrative and customer service functions.
- Utilize Office 365 applications, including Excel and Microsoft Outlook.
- Steady work pace with a willingness to adapt to a modestly changing environment.
- Strong customer service orientation and a team-oriented mindset.
- Ability to manage common administrative functions in support of customer service.
- High attention to detail and accuracy in work.
- Effective communication and interpersonal skills.
- Basic knowledge of Office 365 applications, including Excel and Microsoft Outlook.
- Be part of a supportive and collaborative team environment.
- Enjoy opportunities for professional growth and development.
- Contribute to a company dedicated to excellence in customer service.
