What are the responsibilities and job description for the Service Manager position at Randy Wise Automotive Team?
Job Description
Join the Randy Wise Automotive Team, a renowned name in the automotive industry, where commitment to excellence and a passion for service define our approach. Located in Flint, Michigan, we're looking for an enthusiastic and dedicated Service Manager to become an integral part of our hands-on team. If you're someone who thrives on working in a collaborative environment and are driven by the goal of delivering high-quality service and customer satisfaction, this is the perfect opportunity for you. As a Service Manager, you'll be pivotal in overseeing the service department's operations, ensuring both employees and customers are well cared for. Your leadership will facilitate a positive and productive environment where both employees and customers feel valued. Embrace an opportunity that offers challenges, growth, and the satisfaction of leading a team towards delivering outstanding automotive service.
Salary: $70000.00 - $150000.00 per year
Benefits
Annual Base Salary Based on Experience
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities
Team Leadership: Lead and manage the service team, inspiring and motivating staff to perform at their best.
Customer Interaction: Ensure high-level customer satisfaction by addressing customer inquiries, concerns, and feedback efficiently.
Operations Management: Oversee daily operations, ensuring services are delivered effectively and efficiently.
Quality Assurance: Monitor service processes to ensure all work meets the quality standards of Randy Wise Automotive Team.
Budget Management: Develop and manage budgets to align with company goals and performance objectives.
Training and Development: Identify training needs and opportunities for staff to develop skills and grow professionally.
Inventory Oversight: Ensure proper management and availability of inventory required for service operations.
Requirements
Experience: A minimum of 5 years of experience in automotive service management or a related field.
Education: High School Diploma or equivalent; additional technical training or certifications are a plus.
Leadership Skills: Demonstrated leadership abilities with a focus on team development and motivation.
Problem Solving: Strong analytical and problem-solving skills to address service and customer challenges effectively.
Customer Service: Excellent interpersonal skills, with a commitment to delivering outstanding customer service.
Organizational Skills: Exceptional organizational and time-management skills, with the ability to prioritize tasks efficiently.
Technical Knowledge: Comprehensive understanding of automotive systems and technologies, with the ability to communicate technical information effectively.
Computer Skills: Proficient in using service management software and standard office applications.
Company Description
Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!
Salary : $70,000 - $150,000
