What are the responsibilities and job description for the Casualty Field Adjuster position at Raphael and Associates?
Casualty Field Adjuster
Job Summary:
The work of our field adjusters directly contributes to the success of our organization. You will have the ability to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment. This is the perfect opportunity for a self-motivated Field Adjuster to apply their knowledge of negligence theories while investigating Liability claims. This position provides an opportunity for the right candidate to expand their career and grow with a forward-thinking organization.
Responsibilities:
- End to end management of liability field claims according to client guidelines and state requirements.
- Conduct thorough field investigations to determine damages and assess liability exposure.
- Interview related parties including insured, claimant, witnesses, and others as appropriate. Take detailed notes of your interactions and enter them in our internal claims handling software.
- Recognition of risk transfer potential.
- Work well with internal and external customers to provide superior reports so that proper evaluations of claim values can be made.
- Appropriately represent the company by executing a high level of service and always maintaining professionalism.
Key requirements:
- At least 3 years of relevant experience
- Must maintain current and valid adjuster license(es)
- Must maintain a valid driver’s license
- Strong project management skills and ability to work independently
- Strong working knowledge of insurance laws
- Strong verbal and written communication skills
- Excellent customer service skills
- Experience with Claims Pilot and ImageRight, or similar is a plus
- Experience at an independent adjusting company is a plus
- Must have physical ability to conduct the responsibilities of the position (carrying 30 lbs.)
Company Overview:
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!
As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!
Benefits and Perks:
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance, and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company!
EOE
