What are the responsibilities and job description for the Customer Service Associate position at Rapid Print Solutions?
As a Sales / marketing Representative, you will be the initial contact with current customers as well as prospective customers in our Center.
Duties and Responsibilities:
Respond to client requests for information about our products and services
Greet customer who walk-in and manage the in-house sales process
Manage incoming calls, emails, and take the appropriate actions
Identify customer needs, create estimates and follow-up to finalize orders
Make warm and cold sales calls to generate new leads meet sales goals
Coordinate with team and vendors throughout the ordering, installation, delivery and/or product pick-up process
Carryout general administrative duties as required
Maintain clean and organized showroom.
Previous experience in Sign industry or similar industry is not required but considered as plus along with knowledge of Adobe cloud software
Shall have hands on knowledge of MS 365 suite and Internet
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the
You are responsible to research, identify and generate qualified leads in local markets. The person in this role will interact with business/property owners and managers, in industries such as: corporate offices, retail, charter schools, church organizations, healthcare, and many more. The goal is to make contact with the decision maker onsite and set appointments for the Relationship Manager. Leads will also be provided by your Relationship Manager within the Customer Relations Management(CRM) database.
Benefits:
Five Days work week with overtime option
Sick and Vacation Time Off
National Holidays
Job Types: Part-time, Seasonal, Temporary
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Print shop: 5 years (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $17 - $20