What are the responsibilities and job description for the API Integrations Specialist position at RapidRatings?
Job Description
Job Description
Salary : $80,000 - $100,000 bonus
RapidRatings is a dynamic and innovative fintech company committed to delivering cutting-edge software solutions to our clients. We take pride in our culture of collaboration, creativity, and continuous improvement.
We are seeking a dynamic and skilled professional to join our team as an API Solutions Specialist. This role sits at the critical intersection of client relations, technical implementation, and product development, offering an exciting opportunity for someone who thrives on solving complex technical challenges while building strong collaborative relationships.
In this pivotal position, you will serve as a bridge between our organization's internal teams and our valued clients and partners. Your primary responsibility will be to ensure smooth and effective implementation of our API product suite, translating technical capabilities into tangible solutions that meet our diverse client needs.
The ideal candidate will bring a combination of technical expertise, communication skills, and a customer-centric approach to this multifaceted role. You will be instrumental in not just supporting our API products, but in driving their ongoing evolution and client satisfaction.
What Responsibilitieswould you have?
- Work with our clients and partners to implement the workflows and associated mapping for our APIs
- Collaborate with and support our Sales and Client Success Teams to foster adoption of the APIs across our client base.
- Engage with current API-enabled clients to fine-tune and optimize their workflows and data mapping.
- Liaise with internal support teams to help resolve API-related and API-adjacent queries and challenges.
- Maintain existing API documentation and create new resources as our product suite grows.
- Engage with our API-enabled 3rd Parties to understand and optimize their integrations
- Work closely with the Product Team to test, release, and maintain any new features or functionality that get added to the API.
What background should you bring?
Preferred Qualifications
Note : Our NYC currently operates on a hybrid working model. We understand each persons circumstances may be unique and we will work with you to explore suitable options. Expectation for this role is 2 days a week in the office to interact with other team members.
Why join RapidRatings?
Here at RapidRatings we foster an environment where employees feel recognized for their contributions, appreciated for their individuality, and empowered to do their best. We know that bringing together employees with different backgrounds, perspectives and experiences sparks innovation, promotes better decision making and yields the creative problem solving thats critical to our long-term success. We offer an attractive benefits package with bonus, flexible work environment, self-managed PTO, and much more. With us, you are not just a number we value people who are working hard and strive to make a real difference. Join our team to be a part of an industry-changing company and drive your career in the right direction.
Would you like to know moreabout us andRapidRatings?
Head overtoour website : https : / / www.rapidratings.com
Salary : $80,000 - $100,000